Privacy Policy
Effective Date: January 1, 2026 · RRRoofing Group · Altadena, CA
At RRRoofing Group, your privacy matters to us as much as a solid roof over your head. This policy explains in plain language what information we collect when you interact with us, how we use it, and the steps we take to keep it safe. We believe in being straightforward — no confusing legal jargon, just honest answers.
Information We Collect
When you reach out to us through our website, request a free estimate, or call our team, we may collect certain details to serve you better. This includes your name, phone number, email address, and the property address where roofing work is needed. We may also collect basic technical data such as your browser type and IP address when you visit our site — this helps us understand how people find us and improve our online experience.
How We Use Your Information
Every piece of information you share with us is used for one purpose: to help you get the best roofing service possible. We use your contact details to respond to estimate requests, schedule inspections, follow up on ongoing projects, and send you relevant updates about your job. We do not use your information for unrelated marketing campaigns, and we never sell your data to third parties — period.
Sharing of Information
We keep your information within our team. On rare occasions, we may share details with trusted subcontractors or suppliers who are directly involved in completing your roofing project — and only to the extent necessary. Any third party we work with is held to the same standard of confidentiality we apply ourselves. We may also disclose information if required by law or to protect the rights and safety of our customers and staff.
Cookies & Website Analytics
Our website uses cookies — small text files stored on your device — to understand visitor behavior and improve site performance. We also use tools like Google Analytics and Google Tag Manager to see general trends such as which pages are most visited. None of this data personally identifies you. You can disable cookies in your browser settings at any time, though some parts of our site may not function as smoothly as a result.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Our systems are maintained with standard security practices, and access to customer data is limited to staff members who genuinely need it to do their job. While no online system is completely foolproof, we do everything within our control to keep your information safe.
Your Rights & Choices
You have the right to ask us what information we hold about you, request corrections, or ask us to delete it. If you no longer wish to receive follow-up communications from us, simply let us know and we will remove you from our outreach list promptly. To exercise any of these rights, reach out to us directly by phone or email and we will take care of it without any hassle.
Third-Party Links
Our website may contain links to external sites — for example, review platforms or industry resources. Once you leave our site, this privacy policy no longer applies. We encourage you to review the privacy practices of any third-party site you visit, as we have no control over their content or data handling.
Changes to This Policy
We may update this privacy policy from time to time as our practices evolve or as required by law. Any changes will be posted on this page with a revised effective date. We recommend checking back occasionally if you want to stay informed. Continued use of our website after any updates means you are comfortable with the revised policy.
Contact Us
If you have any questions about how we handle your information, we are happy to talk it through. You can reach our team at 626-975-9961, or visit our website at rrroofinggroup.com. We are based in Altadena, CA and proudly serve the entire San Gabriel Valley.
Have questions about this policy?
📞 Call Us: 626-975-9961